Frequently Asked Questions

Fieldstone Veterinary Care FAQs

There is no question too big or too small for our veterinary team.
Below are some answers to our most common questions.

We proudly serve the pets in New Fairfield, CT,
and beyond.

At Fieldstone Veterinary Care, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at 203-746-5555 for any other concerns you might have about your pet.

What are the hospital hours?

Mon-Fri: 8:00 am – 6:00 pm
Saturday: 8:00 am – 1:00 pm
Sunday: Closed

Do you offer payment plans?

Payment is required at the time of service. We do not offer payment plans but accept CareCredit. CareCredit offers different payment options that help spread out your total cost over time.

Do I need to make an appointment?
Yes, our vets only see people who have made an appointment. If you believe your pet needs veterinary treatment and have not yet scheduled an appointment, please call us at 203-746-5555 so that we can assist you and your pet.
Do I have to vaccinate my pet?

Yes and no. As a matter of public safety, the state and county require that your cat or dog be vaccinated against Rabies. If your pet bites another person or animal, they must be quarantined, and the form of quarantine depends on their vaccination status. If your pet has not been properly vaccinated for Rabies, the County may impose fines. Other vaccines are considered either core or elective.

Learn more about our vaccination services here.

My pet has this problem a month ago, can’t I just get the same medication?
Depending on the issue, we will most likely require your pet to be seen again, even if they were recently diagnosed and treated for the same medical condition. Because certain medical illnesses appear to be the same, we may not be treating your pet effectively if we assume it is the same condition. Certain drugs might create resistance, which can lead to a lack of reaction or, worse, a more serious condition if taken too often or incorrectly. The best way to keep your pet healthy for years to come is to have an exam to ensure proper diagnosis.
Can I get my pet's medication same day?
Yes and no. For all prescription refills, we prefer 48 hours notice to ensure the item is in stock. Waiting until you run out increases the likelihood that your pet will be without their critical prescription. Especially now, when we’re dealing with supply shortages.
I just got a new puppy, what do I do?

There is a lot to do!

  • Distemper  (DA2PP) – Your puppy should be vaccinated every 3-4 weeks until it is 16 weeks of age. This vaccine provides your puppy with immunity against Canine Distemper Virus, Canine Adenovirus Type 2, Para-influenza, Parvovirus. This will be boostered at 1 year and then every three years thereafter.
  • Rabies – Your puppy should be vaccinated at 12 weeks of age. A booster will be given at 1 year of age and then every three years thereafter. Your animal should also be re-vaccinated if it comes in contact with any rabies suspect animals. Rabies vaccination is required by law.
  • Lyme Disease – Lyme Disease is transmitted to dogs via tick bites. It is very prevalent in this area. We recommend vaccinating your puppy at 12 and 16 weeks of age and then every year thereafter. Good tick control is also very helpful in the prevention of Lyme Disease. Please ask us about the products we carry here at Fieldstone.
  • Bordetella (Kennel Cough) – Kennel cough is an upper respiratory tract infection caused by a number of bacteria and viruses. Dogs that will be coming in contact with other dogs (boarding, daycare, showing, and play dates) should be vaccinated one week prior to coming in contact with other dogs and re-vaccinated annually.
  • Deworming – All puppies should be dewormed. Adult dogs should have a stool (fecal) sample checked yearly, especially in homes with small children where transmission of these parasites can occur.
  • Heartworm Disease – Heartworm is a parasite transmitted by mosquitoes. Adult heartworms live in dogs’ kidneys and liver. For this reason, we recommend placing dogs on heartworm prevention all year round. Please ask us about what we carry. We also recommend every dog be tested against heartworm disease every year. Adult dogs should be tested first before receiving heartworm preventative.
  • Female Puppies – Ovariohysterectomy (Spay) – Female puppies should be spayed around 6 months of age. Larger dogs may be spayed closer to ay ear. The benefits of spaying your puppy at this age includes the decreased risk of mammary, and prevention of ovarian tumors and uterine cancer. It also eliminates the change of pyometra (infected uterus) which is a life-threatening surgical emergency. Spaying also helps eliminate the risk of any unwanted pregnancies. Be aware that between 12 and 17 million puppies and kittens (including purebred, registered animals) are destroyed in the United States every year because they do not have homes!
  • Male Puppies – Castration (Neuter) – Male puppies should be neutered at around 6 months of age. The benefits of neutering at this age include the prevention of testicular cancer & decreased risk of prostate cancer. Neutering may also prevent undesirable behaviors such as roaming and marking in the house.
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What forms of payment do you accept?

We accept cash, checks, all major credit cards, and CareCredit.

Learn more about our payment options here.

What kind of pets do you treat?

Fieldstone Veterinary Care treats cats and dogs.

Learn more about our veterinary services here.

Do you offer boarding, grooming, or daycare?
We do not provide boarding, grooming, or daycare services at this time. We specialize in medicine. Based on client and staff referrals, we can make recommendations for these services.
Is it REALLY necessary to give my cat or dog flea, tick, and heartworm prevention year-round?
Flea, tick, and mosquito activity reduces when the weather cools, but they must be exposed to freezing temperatures for several days to die. Intestinal parasites can be found at any time of year, and heartworm prevention helps to keep them at bay.
Is there a cancellation policy?

If you are unable to keep a scheduled appointment, please give 24 hours advanced notice, to ensure you will not be charged for the appointment.

If less than 24 hours notice is given and we are unable to fill your time slot, you will be expected to pay for the appointment.

Is pet insurance a good idea?

Absolutely! We recommend the following: